Dispute Resolution

We fully understand there may be times when buyers and sellers disagree on the quality of an item or the shipping charges, etc.

We only allow users over the age of 18 to use Buy N Sell LOCAL as this means ALL users are able to enter into a binding contract under applicable UK law.

As the contract and monies exchanged are between the buyer and seller, not Buy N Sell LOCAL, we recommend that all disputes not relating to a breach of our prohibited or restricted items policies are dealt with between the two parties or via a mediation specialist.

Note. All breaches of our prohibited and restricted items policies MUST be report to Buy N sell LOCAL using the REPORT AUCTION button and the relevant authorities.

Items bought using Paypal can be resolved using the Paypal BUYER & SELLER PROTECTION policy